Privacy policy

Last Updated: 16 July 2026

At Kalnovation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your personal data when you visit our website, contact us or place an order.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Payment information processed securely by trusted payment providers
  • Order and transaction information
  • IP address
  • Browser and device information
  • Information provided through customer enquiries

How We Use Your Information

Your personal information may be used to:

  • Process and fulfil your orders
  • Process payments securely
  • Arrange delivery of your products
  • Provide order and tracking updates
  • Respond to customer enquiries
  • Provide customer support
  • Improve our website and services
  • Maintain the security of our website
  • Prevent fraud and unauthorised transactions
  • Meet applicable legal and regulatory obligations

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences and analyse website traffic.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We use appropriate technical and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, loss or misuse.

Third-Party Services

Where necessary, we may share relevant information with trusted service providers, including:

  • Payment processors
  • Delivery and courier companies
  • Fraud prevention services
  • Website and hosting providers
  • Analytics providers
  • Customer support providers

These providers should receive only the information reasonably necessary to perform their services.

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Object to certain processing activities
  • Request restriction of certain processing activities

Contact

Kalnovation

421 High St N
London E12 6TL
United Kingdom