Shipping policy

Last Updated: 16 July 2026

Thank you for shopping at Kalnovation.

Order Preparation

Preparation Time: 2 business days

Orders are prepared from Monday to Friday, excluding UK public holidays.

Orders placed during weekends or public holidays will normally begin processing on the next available business day.

Delivery

Our estimated delivery time is:

3–5 business days after dispatch

Delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, delivery location or other circumstances outside our reasonable control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation containing your tracking information.

Please allow approximately 24–48 hours for tracking information to become active after dispatch.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please carefully review your delivery details before completing checkout. Delivery delays caused by incomplete or incorrect information may require additional time to resolve.

Delivery Delays

If your order is delayed beyond the expected delivery period, please check your tracking information first.

Where further assistance is required, you may contact our customer support team.